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Occupational Qualifications

Skills Programme:

Dangerous Game Site Guide: Level 4

Purpose:

The course focuses on the skills needed by a guide operating in a natural or conservation area. The learner will also be in a position to lead and mentor other learners in the attainment of guiding objectives in the context of the nature guiding in an area with potentially dangerous animals. A learner will also be able to make valuable contributions to nature based tourism operations. The qualification has been developed to assist professionalism across the nature guiding industry.

The students will learn:

  • Identify customer needs and expectations
  • Recognise customer dissatisfaction and take action to resolve the situation
  • Identify and use opportunities to enhance the quality of customer service
  • Communicate with all customers in a friendly and courteous manner
  • Prepare to conduct a guided nature experience on foot in areas where potentially dangerous
  • animals may occur
  • Interpret the behaviour of animals in the broader ecological context in terms of human safety
  • Lead a guided experience to view potentially dangerous animals
  • Demonstrate firearm action drills in the event of an attack by an animal
  • Implement policy to promote the prevention of safety and emergency incidents
  • Manage emergency incidents; which affect the safety of an individual, group or crowd
  • Manage the reaction of an individual, group or crowd to a safety or emergency incident
  • Design a nature guiding experience
  • Conduct a guided nature experience
  • Review own guiding performance
  • Demonstrate knowledge of the guiding activity category
  • Plan and prepare for a specific tourist guiding activity
  • Prepare participants for a guiding activity
  • Supervise a tourist guiding activity
  • Conclude a tourist guiding activity

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